Yes, I diluted. So even with diluting it's still a guess but it's crazy high.
I asked them to get a sample tested at the pool store but NOT to buy anything but O rings, liquid chlorine and lubricant.
I should have gone with them.
I told them about the forum but they don't want to do it. They don't want to be bothered with it and I could tell they were overwhelmed. I even told them that they would learn more if they checked out the forum and problem solved on their own. That it's overwhelming at first but it will "click" once they start testing their own water...on and on.
I would really appreciate any recommendations. Thanks for replying so quickly.
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