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Thread: Intellichlor IC 40 SWG

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  1. #1
    Join Date
    Jun 2006
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    166

    Default Intellichlor IC 40 SWG

    The Intellichlor SWG by Pentair is a piece of garbage. You may have seen my posts regarding the problems I've had with it. Now my pool builder is telling me that the Pentair Rep says the manual is wrong and that the salt level has to be at least 3400 for the unit to even generate chlorine. My problem with that excuse is that the salt levels are also printed by the lights on the unit itself:

    GOOD - If this light is lit the salt level is 3900-2900 and is working properly.
    ADD - If this light is on the salt level is between 2900-2500 and is working properly but you should add more salt.
    LOW - If this light is on the unit has turned itself off, salt is below 2500, no chlorine is being produced.

    Well my salt level is testing at 3600 now. It was at about 3100 for the last week. SWG piece of junk still shows LOW red light, meaning it is doing nothing because the salt level is below 2500.

    So now I need to wait another week, probably add more salt and bump it to 4000, at which time the SWG may or may not turn on and actually do it's job. How can Pentair sell a product that specifically says on the unit and in the manual that the unit will operate at any salt level above 2500, yet now the rep says it has to be at least 3400?

    This is also the second unit I've had. The first one didn't work either. Does anyone have an Intellichlor SWG that actually works???

  2. #2
    Join Date
    Aug 2006
    Location
    Maryland
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    59

    Default Re: Intellichlor IC 40 SWG

    I just got up and running a few days ago with mine. I have yet to get enough CL to be generated that shows up in my test. I set it to 60% intially per the instructions and only detect a very light pink color in the Taylor CL test. I just bumped it up last night to run at 100% and will test again tonight.

    Did you have it calibrated yet? My PB hasn't done this yet but says he will since the factory calibration is usually way off according to him.

  3. #3
    Join Date
    Jun 2006
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    166

    Default Re: Intellichlor IC 40 SWG

    The word 'calibrated' has not come up in our discussions so I don't know. I'll ask. What is your salt level? What lights are lit on your unit?

  4. #4
    Join Date
    Aug 2006
    Location
    Maryland
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    59

    Default Re: Intellichlor IC 40 SWG

    Quote Originally Posted by Jeffski View Post
    The word 'calibrated' has not come up in our discussions so I don't know. I'll ask. What is your salt level? What lights are lit on your unit?
    All lights are on and solid green, not flashing green. I don't have a way to test for salt level yet so I can't tell if the good salt range indicator is accurate or not.

  5. #5
    CanuckPool is offline *Removed User* Weir Watcher CanuckPool 0
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    Jul 2006
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    Default Re: Intellichlor IC 40 SWG

    I have the little brother IC20 and am just in the process of starting up my pool this year, so I don't have it on yet. Last year I started out with my salt on the 2900-3100 border and it was green light... at the end of the summer my unit was shifting between ADD and GOOD... I added another bag of salt and it stayed GOOD for a week and went back to ADD and intermittent GOOD which told me I was probably still on the border. I ignored it as the temps went down below 60 which I think is where it turns off.

    So to answer your question.. the unit does produce chlorine between the 2500-2900 range. The 3400 is probably the optimum level.

    I will let you know how it does this weekend.

  6. #6
    CanuckPool is offline *Removed User* Weir Watcher CanuckPool 0
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    Default Re: Intellichlor IC 40 SWG

    what is your pool temp... if it is below 60 I believe, it will give you the red light. If your temp is ok, and you are testing at over 3000ppm salt, and you still get red, then something is wrong with the unit, maybe its not getting enough power, or some connection is faulty.

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