That is garbage. Send it back for a full refund. I wouldn't pay the $200 but I might fight them to pay it, or just send it back.
That is garbage. Send it back for a full refund. I wouldn't pay the $200 but I might fight them to pay it, or just send it back.
The product plain old sucks. I bought one last year and after a week or two took it back to Costco for a full refund. IF you bought it there you can do that - they will take almost anything back at anytime no questions.
I replaced my unit with a Blue Pearl which works great.
Costco also sells the Aquabot Turbo......how does that compare??
http://www.costco.com/Browse/Product...=1&topnav=&s=1
Update.... I wrote to Maytronics and complained and they said they would have smartpool send me the climbing rings (oops - not wings) so I could install myself. Although if "anything went wrong they will void your warranty in no time" I'll keep you posted. Apparently the dolphin has problems climbing fiberglass pools with very smooth gelcoats...
Scott
Just an FYI - I've read (and noticed) that water temp affects the ability to climb. When the water in my IG vinyl pool is 78 degress or greater, the Dolphin climbs much better. Right now, with the water a chilly 69 degrees, it doesnt climb so well.
Just my 2 cents... for what it's worth.
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