it's a typical scenario - especially with drop in steps.
I found that in most cases, it happens when the hose pushes through the handrail uprights, at this point the vac decides to stick near the stairs.
I am in the process of tying in some plastic lattice between my handrail uprightsthat should keep the hose from travelling into that space and the vac should also be aided in finding it's way out of that area.
Bookmarks