i quit the pool store in mid seaon last year after finding this forum. and this season i haven't added anything except the bleach until i had the metal problem, then i added the pool magnet plus. i don't understand what i'm doing wrong but apparently something. so do i now not add the borax until after i use the floc and try to get that cleared up first? sorry for yet another question. thanks

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Poolhelp, maybe if you can go somewhere and get your water tested, you can see if you have high calcium. But the floc should work. Aslo when using a metal sequestering agent they are highly acidic and can be what is keeping your ph low. You will need to add some borax to get it up to 7.0 - sometimes it takes a lot if there is a lot of acid in the product. So your ph may even be lower than 6.8. Keep us informed - these guys(waterbear, wate and chem geek) really know their chemistry
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