OK, so the ice has finally melted away and we can now see why we suddenly lost 75% of the water in our pool in one day in the middle of a New England winter. There are two large holes in the liner right at the spot where the wall meets the ground, running horizontally. Can I guess this is a seam issue?

When we bought the pool, we just got the standard liner, no the upgraded one. Since at this point we're assuming it's a seam issue, the pool company will have to replace the liner. Will they kick in anything for having to have the installation redone? We're looking at around $1000 for labor and water.

Don't even get me started on how we spent around $3000 for this pool last year, got 3 months of use out of it and now it's just an eyesore in the back yard.