Try pulling the Kreepy head out of the water and make sure that nothing is stuck in the throat stopping the "clacker" from moving. A twig, leaf, or anything else that prevents that part from moving will keep the unit from working.
Take a look at the "sole plate" on the bottom of the head. It is the round vinyl ring that surrounds the suction opening. It should be notched and the notches at least 1/4" deep. If it is very worn, the head will stick to the bottom and not move.
Check for any cracked or split hoses that leak suction not allowing enough water to be pulled through the head.
Make sure that when you put the cleaner into the water you fill the hose with water by pushing it straight down into the pool before hooking it to the suction port. If it is full of air the Kreepy won't work.
Just a few suggestions.
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