Funny. My experience with it has been very good--and I bought one of the first ones on the market on a whim.

I DID have troubles with it losing a charge. But I didn't contact them during the warranty. Therefore I had to pay $79 for the replacement battery/motor, but it's been just fine since then. I did buy the fine bag, but not the disposables, and I've been happy with that. I think I am going into the 3rd season with the new battery...I had it all last year, so it must have been the 2006 season when I changed it. Note: I checked the post and this IS the third season. I bought it in the 2003 season.

You must remember to tip the PB nose UP while still completely under water before turning it off and let the water drain out the back not the front.

My main cleaner is a Blue Diamond robotic, so the PB is for spot cleaning or when I don't want to set up the robot.