Leak warranty coverage

[kwazy]

Thanks for the replies guys. In response to some of your questions, the water loss is the better part of an inch in 24 hours with the pump running. When the pump is off for 24 hours little (probably no) water is lost. Also, when the pump is off, the water drains slowly out of the spa into the pool to a point just below the tile line. I told the builder this on the phone, and he charged me $105 to come out and confirm that this is where my leak is. I'll try to get home before its too dark to take a pic tonight.

Kelly - I really appreciate you input on the contract - I was hoping to get your input on that part of this, and its good to hear your contract is worded the same. However, the use of the word "external" is what I find questionable in this context. The wording is that "it will hold water" (which mine is not), and then the exceptions are things that are "external". It seems obvious to me that something that is constantly submerged in water when the pool is running shouldn't be considered "external". Isn't the plaster covered by this warranty? Why is it not "external" - its not part of the shell... If something this integral to the pool is considered external, it leads me to wonder what (if anything) *would* be covered by this warranty. Of course, I *am* biased on the matter, hence my seeking outside input.

As an update, the PB's manager over repairs called me yesterday and said that he thinks they can rebuild the stone spillway (and hence fix the leak) for about $300 instead of the "rough estimate" of $700-$800 I was originally given. Thats enough to still irk me on a 3 year old pool, but obviously much better than the original quote. Of course, the workmanship of this repair is only guaranteed for 1 year, so I might be right back here in a couple of years...

[No Need]

For $300 I would have them just fix it and be done with it. One less thing to worry about. Summer is coming!

My Brother just a bought a 4 year old house with a pool, it's going to cost him $2500 to get it all be the way it should be.

[kwazy]

For $300 I would have them just fix it and be done with it.

Already have that ball rolling. At this point, the question is a) how long before I have to do it again, and b) what exactly *does* a warranty cover.

In any case, thanks for the input.

[huskyrider]

Why is it not "external" - its not part of the shell... .

You asked, and answered your question in the same sentence.

Your platform, aka structure, gunite shell, etc.. is a monolithic concrete foundation for its fascia (coping), it's finish (waterline tile and plaster), and its peripherals such as pool lamps, main drains etc.. and is warranted to be structurally sound and hold water. Anything fastened to, or encased in the concrete is considered external.
Retaining water is the job description of a number of pool items besides the platform.

I'm glad to hear your getting a better deal than their original estimation, I thought it was a hosing for sure.

See ya,
Kelly

[kwazy]

You asked, and answered your question in the same sentence.

Your platform, aka structure, gunite shell, etc.. is a monolithic concrete foundation for its fascia (coping), it's finish (waterline tile and plaster), and its peripherals such as pool lamps, main drains etc.. and is warranted to be structurally sound and hold water. Anything fastened to, or encased in the concrete is considered external.
Retaining water is the job description of a number of pool items besides the platform.

I'm glad to hear your getting a better deal than their original estimation, I thought it was a hosing for sure.

See ya,
Kelly

Kelly,

Thanks again for your reply. I guess what is really confusing about all this is that the gunite shell is not capable of holding water by itself, true? My understanding is that if during my pool construction I filled the shell with water before the plaster and tile were applied, that shell would not hold the water. The plaster and tile are what waterproofs the structure. If this is the case, then what is the purpose of warranting the "shell/structure" to hold water if said warranty doesn't include the plaster and tile?

Regards,
Jeff

[huskyrider]

The warranty is for the shell not to crack. When it cracks so does the plaster troweled over it. When the shell cracks that's when it warrantied by the guniter.

See ya,
Kelly