Help needed - Replacement pool/spa heater

[Geeper]

Kelly,

The system is low pressure. I am going to call the utility to see if they can change it to high. This should take care of my issue and bee les expensive (?) than a new heater, I assume.

If I do this, do I need to put a regulator at each device (pool heter, gas furnaces, gas cooktop, grill) or one at the heater, one at the gas entrance to the house (vs at each gas furnace, cooktop, etc. in the house) and one at my grill?

BTW, I used Mirage Pools who I found through a recommendation from you. While we are happy overall with the end result, we had quite a few glitches that only persistance on my part got fixed by Mirage. This heater issue has been going on since day one, but since it is intermittent, and "should" work per the design constraints, Mirage has basically blown me off. Since it's been well over two years since the pool was done, I don't even try to talk with those guys anymore.

Know any good pool service companies in North Dallas/Plano? The guy that worked with Mirage is not very responsive and I have a slightly leaky pump as well as the heater thing

[huskyrider]

You'll need to provide a pound to ounce pressure regulator at the heater. The utility company will provide a 20lb to 2lb right before the meter, then they'll provide a pound to ounce regulator right before the pipe enters your home.
In my area the utility company charges 350 for the service. You should be able to get a regulator installed on your heater for 150 or if your mechanically inclined you can do it for 50 to 75 bucks.

Dave builds an awesome pool, I'm sure it's a great looking unit.
If your pump itself is leaking call Jandy and have them send someone out.
If it's a pipe leaking you'll need to pay a service company to repair it. I'm sure that they're a Pro edge dealer and you have a 3 year warranty on your equipment.

see ya,
Kelly