Mike,
Thanks for the post. It is important that we as a "community" convey bad online retailers so others may avoid them. Be sure to let Saltcells.com know that you have done so.
Slightly off topic, This is precisely why I will not use Pay Pal on anything but eBay, and I rarely purchase anything from them. I stick to my credit card (don't tell Dave Ramsey) since I have the ability to dispute it. Most of you may know this, but I'll pass along a not so well known credit card stipulation anyway. Be sure to not to pay the balance to the card company for a purchase until you are satisfied as if you pay off your credit card, you loose the ability to dispute a charge. I found this out the hard way by ordering something towards the end of the month, paying off the card, then never getting the order. The online vendor said he shipped it and was hesitant in issuing a credit. After contacting Visa, I found out about the above stipulation.
Thank goodness the vendor finally did the right thing, it just took allot more effort than the dispute would have.
Dave
Bookmarks