My pool builder just made me ashamed...

[jnorris]

LOL! I never say the word bleach in the presence of any pool store person. If they ask I say liquid chlorine, which is true. Where I get it is not there biz.

.

You know, I tried that. When he said, what do you use, I said "Liquid Chlorine" and he looked at me puzzled and said, from where, and by that time I was intimidated and said in a mumbled voice "bleach" and he said "LAUNDRY BLEACH??" I just wanted to run and hide! Now all I need is for him to make my husband doubt I know what I'm doing. My husband knows nothing about the pool chemistry stuff, but tells me each and every time he swims "the water looks great, no chlorine smell, doesn't hurt my eyes" etc.

[CarlD]

I guess I'm just getting old and ornery. NOBODY in a store intimidates like that.

Just remember: YOU are the customer. THEY want your money. You DON'T have to give it to them.

Rule 1: The Customer is ALWAYS right.
Rule 2: When the Customer is wrong, Rule 1 applies.
Rule 3: If the Customer is wrong, and Rule 1 does not apply, then the Customer will become an EX-Customer.
Rule 4: An EX-Customer is worth 10 current Customers, as in: One "Aw, nuts, these guys are terrible" undoes 10 "Yeah, these guys are great!". (check out eBay--1 neg is actually the equivalent of 100 positives!)

If the clerk doesn't know what Liquid Chlorine is, YOU can say "You mean YOU don't know what liquid chlorine is? I thought ALL better pool stores carried it!"

[eljefe281]

A phrase you need to add to your repertoire, for dealing with pool store employees and others of similar stripe:

"What are you, ignorant?"

[KurtV]

I guess I'm just getting old and ornery. NOBODY in a store intimidates like that.

...and as Johnny Castle said, "NOBODY puts Baby in the corner."