Electrical Shock

[mas985]

From everything you have posted, it sounds as though the bonding wire has a potential difference from true ground and your pavers are not bonded. From your first post, I assume your know how to use a volt meter so do you think you know how measure the voltage between your house neutral and ground? This can be dangerous if you do not know what you are doing so please be very careful. But this can confirm the power companies contention that ground and neutral are fine. There should not be more than 0.5 vac between ground and neutral in the house. I just measured my and it is less than 40 millivolts. [TYPO]

Again, if you do not feel comfortable doing this test, then please don't. But if you do then you can do this measurement at the house breaker box or at an outlet. Newer outlets use the larger of the two long slots for neutral and the center round prong is ground. Rember that the short slot is hot.

If your ground and neutral are ok, then the power company was correct and something must be wrong with the pool ground. You can then repeat the test at the pool breaker box and see if those ground and neutrals are ok.

If those are ok then the soil around the pool must be at different potential then the bonding wire meaning the problem could be in the well as John suggested or another underground wire.