Quote Originally Posted by Jeffski View Post
I agree, but it is the second unit in three months so it is doubtful that the unit is malfunctioning. More likely it is hooked up wrong.
It is possible to have 2 defective units or an improperly installed unit. Also, the pool store might have a miscalibrated meter. I would suggest getting the Aquachek White salt test strips. They are pretty accurate. If your salt is more than about 400 ppm from what the strips say then I would suspect a problem with your unit (many SWGs will show a salt level that is as much as 400-600 ppm off from the actual salt reading because they use conductivity to estimate the salt level. Are you able to maintain an adequate FC level in your pool? How high is your CYA? Pentair recommends between 50-75 ppm and, IMHO, I would put it closer to the upper end of that range. Id the flow light on? Also, what is your pH? If it's continualy high (above 7.8) then that can interfere with chlorine production A SWG does not eliminate the need for proper water balance and maintenance, only from having to add chlorine to your pool manually.
It is plumbed in the line right after the heater with the flow arrow pointing away from the heater. Water comes into the drains/skimmer - through pump - through filter - through heater - through SWG - into pool, right?
Sounds right to me
One other interesting yet probably irrelevant point... the return line that runs to the diving board/waterfall is plumbed between the heater and SWG so that water never goes through the SWG, just straight into the pool. That line is turned off 99% of the time and the SWG readouts appear the same whether that line is on or off.
That should have no impact on clorine generation or the readouts on the unit.
All SWGs will shut down in a low salt condition because it will damage the cell. Your intellichlor unit will operate with salt levels up to 6000 ppm. If you are getting a low salt reading and your salt level is near the bottom end of the range (I believe the Intellichlor shuts down at 2400 ppm) then just bump up your salt. Running your salt level higher will actually help prolong cell life. If your water is balanced and your unit is producing chlorine it is working. If the low salt light is on then add salt and see if it fixed the problem. I would recommend running your salt level at around 3200-3500 ppm with a CYA of around 70 ppm. Try to keep your pH at 7.6 (if you bring it lower you will possibly need more acid to maintain the pH since it will rise faster).
If you post a full set of test results it would be very useful.