Anyone having trouble with Salt test?

[Jeffski]

Cells look pristine. Too new in fact. I'm wondering if they've been working at all. I'll get the water tested today and see what the true salt level is at. This is the second Intellichlor I've had because the first one was bad. Maybe it wasn't bad, maybe the PB just didn't hook it up right. It really has never worked right since day one.

[waterbear]

Check your salt level and if it is ok I would then contact the manufacturer of your SWG for assistance.

[giroup01]

Also remember that the endpoint for the salt test, Taylor's anyways, is the first color change, not the second. It starts yellow, then turns milky, then turns sort of pink/red (bingo!), then turns brown. The first color change (pink) is the endpoint.

[Jeffski]

Pool store says my salt is at 3000ppm. The pool was brand new in Aug '06, closed in Oct '06 and opened last week. Less than 3 months of usage and the SWG has already been replaced once before and now it's not working again.

Makes you thing the problem is not with the SWG but maybe the plumbing or hook-up, right?

The only other problem could be that the salt level really is too low and the tests have been inaccurate. Maybe I'll test it again somewhere else to rule that out as a possible scenario. Any other suggestions would be appreciated.

Thanks.

[waterbear]

Pool store says my salt is at 3000ppm. The pool was brand new in Aug '06, closed in Oct '06 and opened last week. Less than 3 months of usage and the SWG has already been replaced once before and now it's not working again.

Makes you thing the problem is not with the SWG but maybe the plumbing or hook-up, right?

The only other problem could be that the salt level really is too low and the tests have been inaccurate. Maybe I'll test it again somewhere else to rule that out as a possible scenario. Any other suggestions would be appreciated.

Thanks.

I suspect that your SWG might not be hooked up properly or is malfunctioning. You can get pretty accurate salt readings from the Aquachek White salt test strips. I have checked them against chemical tests and 2 different meters (Goldline and LaMotte) numberous times and they have always been right on the money (well within 200 ppm, which is the accuracy of the Taylor test).

[Jeffski]

I agree, but it is the second unit in three months so it is doubtful that the unit is malfunctioning. More likely it is hooked up wrong.

It is plumbed in the line right after the heater with the flow arrow pointing away from the heater. Water comes into the drains/skimmer - through pump - through filter - through heater - through SWG - into pool, right?

One other interesting yet probably irrelevant point... the return line that runs to the diving board/waterfall is plumbed between the heater and SWG so that water never goes through the SWG, just straight into the pool. That line is turned off 99% of the time and the SWG readouts appear the same whether that line is on or off.

[waterbear]

I agree, but it is the second unit in three months so it is doubtful that the unit is malfunctioning. More likely it is hooked up wrong.
It is possible to have 2 defective units or an improperly installed unit. Also, the pool store might have a miscalibrated meter. I would suggest getting the Aquachek White salt test strips. They are pretty accurate. If your salt is more than about 400 ppm from what the strips say then I would suspect a problem with your unit (many SWGs will show a salt level that is as much as 400-600 ppm off from the actual salt reading because they use conductivity to estimate the salt level. Are you able to maintain an adequate FC level in your pool? How high is your CYA? Pentair recommends between 50-75 ppm and, IMHO, I would put it closer to the upper end of that range. Id the flow light on? Also, what is your pH? If it's continualy high (above 7.8) then that can interfere with chlorine production A SWG does not eliminate the need for proper water balance and maintenance, only from having to add chlorine to your pool manually.
It is plumbed in the line right after the heater with the flow arrow pointing away from the heater. Water comes into the drains/skimmer - through pump - through filter - through heater - through SWG - into pool, right?
Sounds right to me
One other interesting yet probably irrelevant point... the return line that runs to the diving board/waterfall is plumbed between the heater and SWG so that water never goes through the SWG, just straight into the pool. That line is turned off 99% of the time and the SWG readouts appear the same whether that line is on or off.
That should have no impact on clorine generation or the readouts on the unit.

All SWGs will shut down in a low salt condition because it will damage the cell. Your intellichlor unit will operate with salt levels up to 6000 ppm. If you are getting a low salt reading and your salt level is near the bottom end of the range (I believe the Intellichlor shuts down at 2400 ppm) then just bump up your salt. Running your salt level higher will actually help prolong cell life. If your water is balanced and your unit is producing chlorine it is working. If the low salt light is on then add salt and see if it fixed the problem. I would recommend running your salt level at around 3200-3500 ppm with a CYA of around 70 ppm. Try to keep your pH at 7.6 (if you bring it lower you will possibly need more acid to maintain the pH since it will rise faster).
If you post a full set of test results it would be very useful.