OK, More info:
Smart Pool, not Maytronics, decided to simply replace my Dolphin Dynamic with a brandy-new one.
I've packed and readied the old one for shipping back to them--they arranged for a call tag so they are having it picked up at their expense, not mine.
Yeah, I wish they had done it sooner, but it's better that they've done it now than not done it. I won't be billed for the new one--it's a replacement, in part because I've been a PITA and I've made sure lots of folks know about it.
I hope this brings about some changes at Smart Pool, and that Maytronics, too, is working for the changes. If in the future, people have better luck with their Dolphins and, more importantly, with service, it will be a good thing.
When the Dolphin worked, I thought it was the best thing since sliced bread. It was less idiosyncratic than the Blue Diamond, even though it took 8 hours to cycle. I didn't have to pull the ladder out, and didn't have to worry about the cord getting chewed up, or the soaking wet unit sitting on its stand with the power supply UNDER it getting dripped on.
When it worked. But the B/D so far is sensational. Since they are sold by the same people who sell Pool Busters, and I've had good luck with the service dept for the P/B, I thought it might just be OK. I hope so. I don't want to go through this again. You just want to replace a belt or a hose or a something when it stops working, and then it works again.
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