Sandy,

Here's my two cents worth...

The cell should be plumbed directly in line and after all your other equipment, correct? With the control unit saying to check the cell, have you done so? The baffles on the inlet side of the cell may be clogged with debris. This will prevent the water from actually passing through/between the cell blades, causingthe cell to not be saturated by the water. This "may" cause the condition you're experiencing. It should be easy to do too, as the cell comes with unions on both ends to remove it.

The salt reading is based upon the condition of the cell and with it being able to energize the cell. If the cell is not saturated with water, it will drive the voltage high (as you have reported) and the amperage to fall low (which you have also reported).

I asked if the cell was plumbed in line because if it is plumbed in a bypass line and water is being diverted around the cell, it's possible for the flow switch (if it's plumbed before the cell) to indicate good flow, but debris may be blocking the actual flow between the blades.