Problems with above ground pool company

[hrsdennis]

Hi, The only company I know of that puts some itentivication on the backs of there liner is Doughboy. For them to warrenty your liner you need a section of bad seam and the section with the logo. That is found where the verticle seam meets the horizontal on the back side.

I remember one other company that had something on the back of the liner, a sticker or something. It was at the top of the verticle seam.

Hope this helps, Dennis

[Poconos]

Recently dealt with a company about a replacement liner. Wrong pattern, wrong thickness, etc. When I called to complain and got someone in authority, and said I was recording the phone call and got the OK for recording, I got part of my money back without dispute. Just a botched up mess originally. Although this was not what was desired, the end result will be OK. How many times do you get a message that they are recording for quality control or other reasons. Scenario changes when you record the conversation.
Al