Yes, I've got a copy of my receipt. However, they would not give me the liner unless I gave them my credit card info (to insure that I would return the original tag).

I just called customer service again, and told them that there was not a tag on the original liner. They said that was impossible, and they would not honor my warranty without that tag. I offered to bring the entire liner back, and she said they didn't need the liner, they needed the tag. She then told me to call back tomorrow and talk to the customer service manager. He's the one that said they didn't sell me the pool in the first place, so I don't think I'll get anywhere with him.

I suppose if they try and charge my card, I can dispute the item. I'm getting pretty steamed about the whole thing.