Hi, Beth,

Did you use acrylic caulk? If so, that was probably the issue. As I indicated above, this Vulkem 911 polyurethane caulk was a complete hassle to work with but it doesn't shrink and forms what appears to be a very, very durable seal. Mine is 2.5 years old and looks like the week I put it down.

I wish I could give you advice on how to get the old caulk out....that's gonna be tough. I would do it mechanically...i.e. no chemicals.

Dave S.