Anyone have one of these SWG? I admit I never had a pool until 2 months ago and knew nothing about them, but the Polaris seems to have been more trouble than it should be. Right now my power and cell lights are on but when I press the test button, it's not giving me any data. It usually has 4 numbers that lets me know if all is ok. Now it won't even turn off. I'm not sure if it's generating chlorine now or not. I shocked it with bleach tonight just in case.
I've talked with Polaris, about other issues, 10 times in the two months I've had it. I thought I had all of it figured out until this happened today. IMO, it's hit or miss with their technical support. I've had one guy, Matt I think, who was excellent help. I've also had some that weren't much help at all.
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