debs_pool: I am also a newbie but can answer a few of your questions. Hopefully, more knowledgeable advice will continue to follow from others.
I used the hTh 6-way Wal-Mart test kit prior to receiving Ben's. When I was trying to kill the "stuff" in the pool, I called the 800# on the package to see what color my chlorine test would be if I had MORE than 5ppm. They said it would be an orange color.
How are you measuring chlorine at 10+ with the hTh Wal-Mart kit? Are you using the shot glass method?
To know how much bleach to put into your pool, follow madty's advice and use the Bleach Calculator, referenced in various threads. Based on your pool size and how much you want to increase your chlorine reading, it will calculate how much 5.25% bleach or 6% bleach you will need. It will even calculate how much bleach if you use a bargain brand with a much lower concentration. There are lots of other very helpful calculations available with that tool, as well.
Follow CarlD's advice...that's it in a nutshell! Good luck!
Sandy

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