Is it only Dolphin Dynamic's with the problems?

[poolbee]

I have a Diagnostic and it is great so far-but so were all of yours at first.
Any Diagnostic owners with problems and what were/are they?

[CarlD]

You're kidding, Right? There's a couple of threads in this expressly on Dolphin Dynamics--including the super-long one I started....called "My Dolphin Now I'm Getting Rid of it" and it's right there at the top of the topic.

We also do have a search engine and it works pretty well. It should be at the top in the blue bar to the right.

[KurtV]

poolbee, I did a couple of quick searches here and only found posts about problems with the Dynamics; nothing on Diagnostics. Maybe you're on to something...

[mr.bbq]

Mine is a diagnostic and so far 2 years plus and no problems, could be onto something about the dynamic???

[poolbee]

CarlD,
No, I'm not kidding. It does seem that most, not all, but most complaints, including yours, involve the Dynamic. I am asking about the Diagnostic. The Diagnostic is a simpler machine with no remote. Perhaps that is part of the problem, the more sophisticated, if you will, the more to go wrong.
I have read your thread and most complaints are about the Dynamic.

[CarlD]

Oh, OK. Actually, my BIGGEST complaint is with Smart Pools. Had they simply fixed my Dynamic that huge thread would have been VERRY short!

[poolbee]

I hear ya. There is no such thing as good customer service anymore. I spent over 10 hours and went thru about a dozen people just to get a claim number for service to my AMANA refridge a few weeks ago. I was hung up on, lied to, forwarded to unattended numbers, yada yada yada. I'll never buy an Amana or Maytag anything again.
I was hoping things worked out better for you since I do have the Diagnostic. No reason Smartpools service should be any different for me. I have to just pray nothing goes wrong for a long time.
Hope your Blue Diamond is better for you.

BTW-do you still like your Poolbuster? I have been thinking about one since I sometimes run my Dolphin just to get some stuff in the deep end before a swim. A Poolbuster would be much better for that situation.

[Dr. Spike]

Poolbee,

I just got a Pool Buster for spot cleaning, I get a few centipedes, earwigs, and the occasional spider daily, I had been fishing them out with a leaf rake (ugh). I have only used it a few times, but it works great for that.

It won't do my whole pool (20x40) on a single charge though. But that isn't why I got it.

[cruzmisl]

I hate to contribute to the thread hijacking but I got my Poolbuster last week and it's great for spot cleaning. Wouldn't want to use it for the whole pool and it really needs a finer filter for sand (available for extra cost) but other than that it works wonderfully.

I usually put my Dolphin in at night but by the time morning rolls around a number of bugs have managed to crawl their way into my pool. I take 2 minutes with the buster and it looks great.

[poolbee]

Hey, hijack away! I started the thread and I don't mind-I asked the follow up question too!
I am really thinking of gettting the Poolbuster or something similar. Often between swims on the same day stuff accumulates on the floor and the Poolbuster would do the trick.