Question for PentairTech on IntelliTouch

[Mountain_Man]

Ooops I missed the fact that PentairTech had already replied via email. But this does give me the opportunity to revisit the question that mshumack asked earlier about updating the firmware for the system controller. Normally the process for updating micro controller firmware is to download the image from the mfgs. web site then use the appropriate connection (LAN, Disk Drive, USB port, etc.) to update the controller image. How do you do this with the IntelliTouch System outside of purchasing a new eeprom or system board?

[Mountain_Man]

Ahhhh....so it is just the system config that comes over as the image. Good to know. Usually when the term "image" is used it implies system os as well as configs.

[pentairtech]

At the factory we have a com port and we flash the boards their..
If you get image from out door all you do is retrieve proraming information but no firmware.

[Mountain_Man]

So basically there is no option for field applied firmware updates to the controller or any of the remotes?

[pentairtech]

Only our field managers have the ability to flash the boards.