A cavat for anyone buying a new pool

[Luvtlee]

It is amazing to me, the differences two different people can have using the same pool company. We are in the process of having our first pool built and so far it isn't going very well at all. Three weeks in and the only thing that has been done is the excavation and steel. With everything they've been running behind schedule. We did not go into this lightly, did everything a person is supposed to do, ie: get several quotes, check BBB, make sure there's a super, check references, etc. We even checked their contractors license numbers out. The company we went with had glowing recommendations, people were so happy with this pool company they'd use em again....pools were done ahead of schedule and whatnot, never behind schedule. They don't even have any subcontracting, do everything in house. Yet, here we are, waiting and waiting for workers to show. It has been nearly two weeks since they finished the steel and have yet to start the plumbing. Whenever we talk to the lady who handles the office she tells us, "I am sorry but we got held up on another job, but you are next in line." They were nine days late starting the dig, and now they're a week late for plumbing. I can only cross my fingers and hope they show up next week. They are members of Aqua Tech, and we thought that would mean something, we thought we'd be getting quality. But now, we just can't help but wonder if we chose the right company.

Pretty ironic that others had such good experiences with them.