Quote Originally Posted by The Pool Newbie
I called Smartpool and got a nice tech that asked me to start it in a different section of the pool... The software maps your pool each time it is turned on... If it thinks it is 10 x 10 that is all it will do I guess... So I started it in my shallow end pointed long ways versus in the deep in... Like a charm... From that point on I drop it in at night and in the morning... Clean pool! I was really worried at first though... They should put something in the manual regarding this...

Scott
Scott, that is an interesting point. How does the cleaner know how big the pool is? Does it use a sound pulse to determine the dimensions? A problem with the size detection would cause a lot of issues, and would explain why cycling the power helps in some cases. I've never used one, but I've been following this thread, because a robot is at the top of my wish list.