Quote Originally Posted by aylad
The only time I know of that walls get slippery with pH above 7.2 is when they're also turning green....

I can't believe they're giving you the runaround. Hopefully they can find the problem and fix it. My Polaris is out of commission right now (need new wheel set and hose, haven't had time to go get them), but the Poolbuster is spoiling me--what a great piece of equipment!!

Janet
Jan, I can't believe it either--I'm still waiting. They said call back this afternoon.

Meanwhile I'm now looking at AquaBot, Tiger Shark and Blue Diamond cleaners--in case Dolphin keeps going down this unfortunate road.

Meanwhile the Polaris 165 is doing a good job and the PoolBuster spoils me too! Since I replaced the motor/battery pack and got the finer filter it's been a real animal! It looked SO much like I was going to be wasting my money but it's really worked out well! I haven't pulled out the suction side vacuum in 2 years!