It sounds as though whoever put in your poolcrete didn't get it smooth, which would account for the hills and valleys. It also sounds like your pool wasn't cleaned out before the liner was installed.![]()
The small objects sticking up could be grains of sand, dirt or just debris blown into the pool from the wind. The installers should have left you sections of your liner from where they cut out the stairs and skimmers (for repairs later). As someone else suggested in an earlier post, try putting one grain of sand underneath an extra piece of liner, and you'll get an idea of how large a lump a grain of sand can make.
Unfortunately, someone else will have to offer suggestions. I'm not sure there's much you can do at this point. Did you have any quality standards in your contract that allow to withhold partial payment for a poor job?
I don't know what's standard. We hired someone to do the vermiculite/cement (poolocrete), but we also sanded out any ridges, vacuumed, and damp wiped the whole pool ourselves before installing the liner. We have a couple of indentations that you can see when you turn on the light, but nothing like what you described.
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