Not to be an alarmist, but that sounds like a MAJOR issue. I would immediately withhold payment.
If the builder dug the hole, it certainly sounds like the soil was not compacted properly resulting in the drop. Whether or not the liner can recover from that much stretch would be debatable in my mind.
More experienced folks than me will perhaps be more optomistic but I'd think about circling the wagons 'til you get a resolution you're satisfied with.
Bookmarks