I posted same question a while ago and got no replies. That's why I went with the Dolphin Diagnostic.
I posted same question a while ago and got no replies. That's why I went with the Dolphin Diagnostic.
I'll let you know how the Pearl works in a week or so. I ordered one yesterday and will be returning my Dolphin Dynamic to Costco shortly. The Dolphin is what I would call a Semi-Automatic cleaner. It keeps getting stuck in a rut where it will go back and forth in the same 10' track and never move to another area unless I cut power and reboot it. Their customer support sucks too.
I have the Diagnostic and so far I've had no problems(well, one-it did stop in the middle of a cleaning once. It turned out the GFI tripped on the outlet). I have only had it about 3 weeks though. Too early to tell. I am pleased with how it cleans the water line. It reaches the top and then scrubs sideways for about 2 feet before reversing down. I hadn't expected that.
I have read very good reviews about the Blue Diamond and so many here love their Poolbusters one would hope the same for the Pearl.
One thing I liked about the Pearl over the Dolphin is, from what I could see online, it looks like the brush and treads are softer and flatter. I have a vinyl pool and the Pearl looks less damaging to me, but I couldn't afford to be a guinea pig since no one here had used it before so I went with the Dolphin.
Please do write a review after you've used it a while.
Hey cleancloths I just did the same thing. My brand new Dolphin Diagnostic would not climb the walls properly and would only cover a limited area of the pool, often getting stuck making the same passes over and over again. Tried dealing with customer service at SmartPool and got a bunch of excuses and at one time was treated rudely. Dolphin went back today as defective and the Blue Pearl should be here on Wednesday....
I'm in the same boat, but my Dynamic is 2 years old. It actually WENT to Smart Pools but magically it was healed when they tested it and it was returned to me, still with the same problems.
It SEEMS to work when I turn off wall-climbing--but I'm done with it and the Blue Diamond Remote is ordered.
The Blue Pearl is the economic model of the Blue Diamond line. I'm hoping the whole line is solid.
Carl
Still waiting for soemone with a Blue Pearl to report.
Well my Pearl should be delivered today or tomorrow, so within a few days I will report back on its initial results.
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