CH, welcome to the forum, after you've been around a while you should be able to save the expense of the pool guy and do everthing yourself!
From what you describe, the first thing to do is take apart the multiport, this is something you can easily do. First, get some silicone or teflon based lube (NEVER USE VASOLINE OR PETROLIUM BASED LUBE ON THE RUBBER O-RINGS OR GASKETS!!) Turn off the pump, close any valves you have so you don't flood or loose prime. Make note of the valve's orientation (there should be an alignment notch next to one of the screws) so you can put it back together correctly. Using a #3 phillips head screwdriver (#2 will also work), remove the screws (use your free hand to catch the nuts on the bottom) and keep the screws and nuts safe, perhaps bring a cup to put them in. Lift off the top of the multiport and look at the gasket (it'll have 5 -6 spokes) I'm willing to bet that at least one of the spokes is bubbled up or torn - this is why the water is pouring out of the backwash line. Inspect the channels that it sits in for warping or breakage, if there is breakage, you'll need a new multiport - if the spider gasket/ aka wagon wheel is damaged you'll need a new one.
If, on the off chance, everything looks fine, lube it (be generous) and put the top back on in it's correct position. Put the screws and nuts on all the way around loosely (the nuts should have locking ridges on one side - that side goes agaist the housing to lock them). Tighten one screw then the one directly opposite it, if 8 or more do north, south, east, west then the rest in pairs, if 6 just be sure to do them in pairs of opposites.
Getting the multiport fixed should lessen, if not stop the leak - mark the water level with tape and then check it the next day for loss - it's raining in Ct, if you get rain it ruins the test, unless you partially fill a bucket with water and mark it's water line. You can then compare the bucket level with the pool level, setting the bucket on the steps will keep the water temps ~ the same and give you more precise results.
This should get you started, if you need more help or have any ?s, I'll keep my eye on this thread and I'm sure others will be along to offer more help. We'll get this fixed!- Waste
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