Go to Walmart and buy the 5-way drops based kit they sell for around $13 and then test your water yourself and post your results. We really need some numbers to be able to help. While you are at Walmart, buy some 20 Mule Team Borax which you can find in the laundry detergent aisle. We prefer to use that to raise ph instead of soda ash. Also, pick up several jugs of plain, unscented bleach. Generic Walmart Ultra brand is fine.