I stopped at Walmart on my way home from work tonight and bought an HTH test kit to hold me over untul I get Ben's. Also bout some bleach. baking soda and borax. I tested the Chlorine, pH, Alk, Calcium Hardness and CYA. The results? No reading on any of the tests so I am low on everything. I did add 4 more pounds of shock as per Carl's suggestion to get the Chlorine level up first. Any suggestions of what to do next? I made a mistake in my first post about what was added yesterday by the pool guys. They added 4 lbs of stabilizer (not 4 oz) and 4 oz of stain protectant. I didn't state the size before but it is a 30000 gallon gunite/plaster pool.

Dave