Quote Originally Posted by ChristopherS64
I placed order for refills on 4-13-2006. Order #1908.... At this point I have given up. I have requested status several times with no result. I just ordered all my refills from Taylor online and received in 2 days. I have requested a refund and if I get it great and if I don't I will consider it a learning experience. This site is a great learning experience with a wealth of knowledge and I hold no hard feelings.
Hi Chris;

I've cancelled your order, per your request. I thought I'd already refunded it, but obviously I hadn't.

I have now, and you should receive an email from PayPal to that effect.

I regret it, but I mishandled your order. I'd set it aside intending to email you telling you that you could get an entire kit for less than you were spending on refills. Unfortunately, amongst all the mistakes I've made this season, I also neglected to ever send that email. And, because I'd put the order into a suspended category, I never shipped it, either.

All I can say is that I'm very sorry.

Sincerely,

Ben Powell