Polaris 380 Problem

[rbonin]

Should there be any water coming out of this valve when the unit is not on? My Polaris is connected but turned off.

I assume you mean when the booster pump is off. On mine, there is still flow through the Polaris even when the booster is off, although the flow is pretty small. When my backup valve was stuck open, I did have a smaller flow out of the backup valve when the booster was off. Each setup may vary on this though.

To verify the operation of your backup, turn on the booster and then hold the backup valve out of the water and observe its behavior. It should cycle between diverting a stream of water out the side for maybe 35 secs. and then no water stream for about 3 minutes.

[MaryS]

Thank you everyone for all of your help and advice. After following all of your suggestions, I still could not get the Polaris to work. My service company was here this morning and the problem was that the internal feed hose had come unattached. It is now running beautifully and I am a happy camper again.