@##${&% (darnit)

[cheshamjim]

Well, here's my experience since I originally posted:

Unit was purchased on-line from lesliespools.com. It was on sale for $698. There were at least four different business entities involved in the transaction. Leslies (who sold it), Funbackyard.com (I don't know what role they played), Smart Pool (who shipped the unit), and Maytronics (the manufacturer). Tried contacting all but was able to talk only to Smart Pool. Left a message at Leslie's who promised to call back within 72 hours. They didn't and they haven't.

Smart Pool offered to take the unit back and repair it, plus they are covering all shipping costs, which seems fair enough. Yet another business entity enters the picture here (number five) in that my instructions were to ship it to Arrow Motor & Pump in Wyandotte, Michigan, who apparently will do the repair. No one has offered a refund.

In the past five years I've bought lots of things on-line. This was probably one of my more expensive on-line purchases and I am really second guessing myself about it. Service from on-line sellers is generally pitiful. But when you live in a small town 125 miles from any metro area, on-line buying can be very convenient (though risky).

Thanks to all of you for sharing your experiences.

-Jim

[rollinrock]

Voldaddy:

I have had my aquabot for 1 yr now and love it. To me it's too good to be true. Have you had to replace many parts?

Thanx

[cheshamjim]

Rollinrock,

My new Dolphin fell apart right out of the frickin' box , so there has not been an opportunity to replace any parts. Once it is returned to me in a repaired state, I hope there won't be a need to replace parts, for awhile anyway.

I think its great that you are enjoying your Aquabot. I hope in a year or so I can post the same thing about my Dolphin.

-Jim