Hi, Dena,
Two thoughts come to mind.
A. It sounds like you don't have a test kit. Without it, everything you hear on the forum or anywhere else is just a guess...nothing more.
B. It sounds like your pump is WAAAY to big for that pool. If it's a full-rated 2.5hp, you may be blasting the dirt right through your filter and back to the pool. (My filter holds 900lbs of sand and I have a 1.5hp pump and, if I could do it again, would get a 1hp.)
If you have a kit, post up your numbers so we can help. If your pump is a 2.5, you'll probably need to run it on low permanantly or replace it. The issue with that may be that "low" is too low....you should be pumping about 40-50gpm for your size pool and filter.
Remember, all the above is just a guess
Dave S.
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