Maybe we can get started now rather than wait for your taylor kit and your pool is a disaster.

1. Get an HTH 6-way test kit from Walmart, if you can. You can test everything fairly accurately and use the reagents for daily testing of chlorine, its cheaper than the taylor drop test but is certainly not as accurate. Test your pool TODAY and post all the results.

2. List your pool specs: vinyl or not, size, fill water source, pump and filter set-up, temp, etc.

3. What's in your pool now? what did the pool store have you put in and how much?

4. My guess is you need to stop using the pucks (tabs) for now, and use only chlorine in the form of bleach. I am betting your stabilizer (CYA) level has gotten way too high.

Once you post the above we can help you along, but don't wait too long or you will have much more work to do, and summer is almost over.