Advice needed: Unresponsive Builder

[ehorn]

Thanks for all the advice so far. The good news is that we are on a payment schedule which is recommended by the State of Arizona for the contracting board for pool builders. This is 30% after being excavated, 30% after plumbing, steel and concrete has been done, 30 % after the finish, and the remainder when work is complete.

I'll probably call them and threaten to get a new builder and send them a certified letter and go from there. I'll let you all know how it goes.

[minddeal]

I would also try the local news as well. I just saw a story here in Orlando about a local pool builder. It definitely got things moving for these particular people.

Be sure the pool company provides lien releases from each sub contractor along the way. I would not pay them any more until they can prove to you they paid their subs.

Good luck and keep good notes.