Okay I'm asking for some advice from people who have dealt with pool builders who are very slow and never return phone calls. Here is what I'm dealing with, we started construction on 3/21, permits already had been obtained. They marked and escavated the pool in a few days. They then had a crew to dig some trenches the week after. It was then 7, yes 7 weeks before they had scheduled a plumbing crew. They took a whole day and a half to plumb the pool. It's now been almost 4 weeks since that happened and we are still waiting on the steel contractor to show up.

My wife and I must call their office every day to try to get status on the build. We were told 8 - 12 weeks worst case senario when we started, well it's been 12 weeks and they have JUST STARTED! It's amazing how the person responsible for scheduling is never in the office, must be nice to be on vacation every day.

Unfortuantely we never got a writen schedule before we started construction. I'd like any advice people could give. Oh yes we are located in Tucson, AZ. I'd be more than happy to flame this company publicly as their customer service has been poor to none. I even sent a written complaint letter to the owner with no response.

Signed,
Fustrated in AZ