I agree that switching down the road will be expensive. As for wiring and plumbing, unless you have a really cramped space, it should be the least of your issues. My Autopilot is set to run on a 220v circuit with a heavy 240v twist-lock plug identical to what I have for the pump. A new SWCG would just need to plug into that. The plumbing? It's simple Schedule 40 PVC cut-and-glue work. If you've never done PVC work it may seem intimidating, but it's easy.
I'm surprised at the response you got from Hayward tech support, though they might not have liked being compared to Autopilot. I never get that. Why wouldn't a seller want the chance to show how their product is a better purchase than the competitor's? However, the Hayward is sold all over so someone should be able to help. I'd call the various online pool dealers, too. Most should carry it. Here, in NJ, just about every dealer sells them, but we have a lot of pool dealers.

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