Well, I’m pretty disappointed in Hayward’s customer service. I contacted their customer support this morning hoping to get a comparison from their side between the AquaRite and the AutoPilot as Poolsean had done.
The rep told me to contact my local retailer which I did using their “finder” on their website. I wasn't satisfied with the locals answers, so I emailed him back to ask for a reputable online dealer or a sales rep that would know the ins and outs of the AquaRite. The reply I got was insulting. He emailed back with a link to the “finder”. I wanted to send back a reply telling him that I went with the AutoPilot because of his lack of service.
Unfortunately, I think we’ll be going with the AquaRite. Not that I think the Hayward is an bad product, I'm just not happy with their service. However, if in 4 maybe 5 years and the cell dies, can I re-plumb to fit the AutoPilot? Would the wiring be any different? Do I know what I’m talking about? No. But, I’m hoping you or maybe CarlD would?![]()
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