Two immediate thoughts spring to mind, and both involve the multi-valve.
1) There may be a broken partition between chambers.
2) The spider gasket may be defective, damaged, or installed wrong.
There could be other causes but either of those COULD cause the problem.
You could also have a leak somewhere in your sand tank. On RECIRCULATE, the water doesn't flow through the tank. Check the drain valve first--is there water under the tank?
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