It is a new pool, and the ph strips all looked normal to me. The wife said it was suggested we take a sample to the store, so i took a sample of water to Leslie pools and the guy gave me a list of 5 chemicals to add, one of which we had. Everything seemed to go ok until i added the phosfree? Pool got cloudy and the stuff eventually settles to the bottom. It has been over a week with little change. Going to try to vac it out Friday once i buy one. Shame on me for not asking enough questions or trusting my judgement. I think i was duped in buying stuff i didnt need.