Quite a few different things could be going on, actually. Do you have a drops-based test kit? The test kit that we think is by far the best is the Taylor K2006 or 2006C (better buy). Not available locally but you can get it through this link that takes you to Amazon: http://pool9.net/tk/
But, in the meantime, go to Walmart and see if they have the HTH 6-Way drops-based kit (no test strips!) and get that. If they don't, get an OTO/Phenol Red kit (yellow and red drops) instead. Use it to test and then post your numbers. Also while you are at WallyWorld, get several jugs of their generic 8.25% bleach, a couple of boxes of 20 Mule Team Borax (laundry aisle) and a gallon of distilled water.
Tell us the kind of pool you have and volume and exactly what all you have put in the pool, meaning ingredients and not just product names like 'shock.'
We also need to know how the water looks and if you have had any algae.
Finally, tell us what size your pump is (hp) and type and size of filter.
Then, somebody here can try and help you.
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