Sounds like you need a good test kit! The one we recommend is the Taylor K2006 or 2006C (better buy). You won't be able to buy it locally but can get it (and also a good salt test kit) through this link:> http://pool9.net/tk/
In the meantime, go to Walmart and see if they have the HTH 6-Way drops-based kit (no test strips!) and get that. If they don't, get an OTO/Phenol Red kit (yellow and red drops) instead. Use it to test and then post your numbers. Also while you are at WallyWorld, get several jugs of their generic 8.25% bleach and a couple of boxes of 20 Mule Team Borax (laundry aisle).
--Tell us exactly what all you have added to the pool -- meaning ingredients and not just product names like 'shock.'
--Find out the info about your pump and filter.
--Turn off your SWCG right now and just use bleach for your source of chlorine while you are trying to clear this up. (It will save on the cell life of your unit.)
Repost with requested info and then someone here can try and help you.
(I'll let someone else help you with the issue with your SWCG.)
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