I was "pool-stored" when we first bought our house with a pool. As first-time owners, we didn't know any better...after much online research I stumbled upon this forum (LIFESAVER!). I tell everyone I know about it and encourage them to get the right test kit through the site. A Leslie's store opened up around the corner from our house, which was terribly convenient, so I hesitantly went in to purchase the liquid chlorine (10%) and equipment I needed to replace. When they asked about my maintenance methods, I point-blank told them I used the BBB method, that it had worked for me for years, and I wouldn't consider trying anything else. Rather than try to sell me chemicals I didn't need, they actually wrote down the name of the forum and now recommend it to their customers! I was surprised that they would, but I've seen/heard them do it while I was in the store! A very pleasant surprise, and great for the customers they service
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