Is dumping and refilling an option for you? That would probably be the fastest fix.
Test strips are not reliable. Go to Walmart and see if they have the HTH 6-Way drops-based kit (no test strips!) and get that. If they don't, get an OTO/Phenol Red kit (yellow and red drops) instead. Use it to test and then post your numbers. Also while you are at WallyWorld, get several jugs of their generic 8.25% bleach and a couple of boxes of 20 Mule Team Borax (laundry aisle).
Let us know if refilling is possible and if you are able to find the test kit. Then, someone here can try and help.
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