Low pH, Hardness, Alk, where do I start?

[ChrissyInOregon]

Can you remove / disconnect the copper ionizer unit on the SWCG so you won't add more copper to the pool?

I saw this mentioned somewhere else, but no instructions were given.

So I just tested again, and the pool still has chlorine in it. Does that seem odd? I went ahead and added more bleach. No one is swimming this weekend because the weather is too cool and the water temp has dropped.