Thanks, everyone, for your time and advice.
My CH is 320 (forgot to post before)
I brought the FC to over 20 this morning, then just checked it again: it was 18.5 so I added some more bleach.
I'll keep it over twenty until it clears up. It seems to be getting better already.
Regarding the filter: I'll get in touch with the pool service company about the type and amount of sand.
I also think I'll try the supplemental DE, but this may have to wait until tomorrow.
One additional question: should I be using blue clarifier while this is clearing up?
Thanks again. I'll give an update tomorrow.
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